Frequently Asked Questions
If you don't see your question answered here, please don't hesitate to contact us and we'll be happy to help.
Is the white gold necklace hypoallergenic?
Yes, white gold is typically hypoallergenic as it is alloyed with other metals to reduce the risk of causing allergic reactions. However, it's always recommended to check for any specific allergies or sensitivities before wearing any jewelry.
What is the karat value of the white gold necklace?
The karat value of the white gold necklace depends on the specific product. Common karat values for white gold jewelry are 14k and 18k, with 14k being more affordable and durable, while 18k is more valuable and softer due to its higher gold content.
How do I care for my white gold necklace?
To care for your white gold necklace, you can use a mild jewelry cleaning solution and a soft cloth to gently clean it. Avoid exposing it to harsh chemicals, chlorine, or abrasive materials, and store it separately in a jewelry box or pouch to prevent scratching or tangling with other jewelry.
Does the white gold necklace come with a warranty?
Yes, most reputable jewelers offer a warranty for their white gold necklaces, which may cover manufacturing defects or damage. However, the specific terms and duration of the warranty may vary, so it's important to check with the jeweler or refer to the product documentation for details.
Can I get the white gold necklace resized?
Yes, in most cases, white gold necklaces can be resized by a professional jeweler. However, it's best to consult with the jeweler or refer to the product documentation for information on resizing options, as some necklaces may have limitations due to design or other factors.